Coca Cola - Business Service Management - Success Story

Coca-Cola Refreshments (“CCR”), the sales and operational arm of the Coca Cola Company is responsible for hundreds of mission-critical business applications across the world.

This success story describes how Softential engaged with CCR to use IBM Tivoli Business Service Manager and other tools to model and manage these applications. The success story is also a testament to Softential's deep expertise with integrating different Service Management and Inftrastructure Monitoring tools and products.

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